AppointMatic

Inbound calls can be forwarded to a cell phone but they cannot be answered in the desktop application. You can only make outbound calls from the app. In...

Using your computer Software as a “softphone” for outbound calls is an excellent way to communicate with leads for one-time calls or for calling through lis...

You can use the Call Event in a campaign to automatically have the system call the customer when that step is reached in the campaign. If the lead answer...

A Twilio number is a digital phone number that can give you full access to your regular call and message routine. You can create an outbound number easil...

You may want to record calls to be able to review them for quality assurance. Step 1: Ensure you have call recording enabled. Navigate to Settings >...

You may want your phone number to forward to another number, and yet sometimes you may want it to directly send a call to voicemail. The caller can leave a ...

You may want to remove a phone number from your system. To delete a Twilio number, follow these simple steps: Step 1: Navigate to Settings > Phone Nu...

Below is an overview of how the system selects which Twilio Outbound Number to use for a contact, according to various scenarios: If the contact is ass...

This article will walk through your options while you are on an outbound call through the system. Options Within the Dialer Once you make a phone...

Call tracking allows you to understand the attribution of where calls are coming from. Whether you sent out an email blast to get calls, or you’re target...